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We uphold values that extend beyond our products, and that’s why we are dedicated to providing products crafted exclusively with the finest quality and American-made ingredients.
Emblaze One Inc. is committed to maintaining the highest quality products and the utmost integrity in business practices. All products sold on this website are certified by Good Manufacturing Practices (GMP), which is the highest standard of testing in the supplement industry. Notice: The products and information found on this site are not intended to replace professional medical advice or treatment. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Individual results may vary.
Journey Enterprises Inc. is committed to maintaining the highest quality products and the utmost integrity in business practices. All products sold on this website are certified by Good Manufacturing Practices (GMP), which is the highest standard of testing in the supplement industry. Notice: The products and information found on this site are not intended to replace professional medical advice or treatment. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Individual results may vary.
Copyright ©2023 Journey Enterprises Inc. All Rights Reserved
YOUR PRIVACY MATTERS TO US
Journey Enterprises takes your privacy seriously and is sensitive to potential concerns about how we use the personal information we collect from and about you. We take pride in doing our best to protect your information and take our Privacy Policy seriously. In addition to our Privacy Policy, Journey Enterprises has established guidelines and procedures designed to keep your personal information protected and to safeguard your information so that it is utilized consistent with our Privacy Policy below. Journey Enterprises aggressively applies administrative and technological principles to protect your privacy and has a dedicated team of professionals committed to helping to ensure that your personal information is safe and is managed appropriately.
PRIVACY POLICY
This Privacy Policy describes how we collect, use, process, and disclose personal information of consumers. This Privacy Policy applies to Journey Enterprises, its owners and operators, directors and officers, agents, subsidiaries and affiliates.
The scope of this Privacy Policy covers both your use of our website and any other ways in which you may interact with Journey Enterprises, such as when you email us or speak to us on the phone. It also explains the choices available to you regarding our use of your personal information.
This Privacy Policy governs any purchase, your online enrollment in our newsletter or programs, your online accounts on our sites and all communications with Journey Enterprises. By purchasing and using Journey Enterprises products, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, or would like to exercise any of your rights around how data about you is used, you can contact us via email at info@journeyenterprises.net. If you are a consumer with a disability and are having trouble accessing this Privacy Policy, you may request to receive this Privacy Policy by you can contacting us via email at info@journeyenterprises.net
Please Note: This Privacy Policy does not cover information that you may provide on any public website or social media platform in connection with your purchase or use of Keto 1 Pro products.
INFORMATION WE COLLECT ABOUT CONSUMERS
The Personal Information obtained and collected by Journey Enterprises depends on the type of interaction (via telephone, email, website or mobile apps) we have with you (such as calling, visiting our website, or using one of our mobile apps), the types of products you consider, enroll in or purchases, and what information you choose to share with us.
As used in this Privacy Policy, Personal Information means any information that relates, and is capable of being linked, to a particular person. It does not include de-identified or aggregate information.
Journey Enterprises potentially collects the following categories of information about consumers, some of which may be collected or maintained in a manner such that it can be considered Personal Information:
Identifiers: Examples of the types of identifiers that Journey Enterprises may collect include real names, nicknames, postal addresses, online identifiers, Internet Protocol addresses (“IP addresses”), email addresses, account numbers, Social Security numbers, driver’s license numbers, passport numbers, and other government identification numbers.
Other types of information: Examples of other types of information include physical characteristics or descriptions of you, telephone number, insurance policy number, education, employment, financial information including bank account, credit card, and debit card numbers, and health insurance information. It also includes additional information provided to Journey Enterprises directly by you, such as when you complete a questionnaire, answer a survey, or other Journey Enterprises inquiries.
Characteristics protected under some laws: Examples of the types of characteristics that Journey Enterprises may collect include age, national origin, citizenship, marital status, medical information, sex, sexual orientation, and veteran or military status.
Commercial information: Examples of the types of commercial information that Journey Enterprises may collect includes products or products purchased, obtained, or considered from Journey Enterprises or our partners, and other purchasing or consuming histories or tendencies.
Internet information: Examples of the types of internet or other electronic network activity information that Journey Enterprises may collect includes browsing history, search history, information about the device the consumer is using to access our website or applications, and information regarding a consumer’s interaction with Journey Enterprises or our partners’ websites, applications, or advertisements. We may also collect information from visitors to our website such as browser settings, operating systems, referring/exit pages, and clickstream data. When we send you an email, Journey Enterprises may also collect information, including about how you interact with that email.
Geolocation information: Journey Enterprises may collect information about where a consumer resides or is otherwise located.
Audio and visual information: Journey Enterprises may make audio recordings of calls with consumers. We may make visual recordings of consumers when they visit our premises or when consumers agree that Journey Enterprises may take their photograph or videotape them. We may also collect visual images of consumers when they are provided to us in connection with a product, such as when they are submitted as part of a trademark order. We do not collect thermal or olfactory information.
Professional and employment-related information, if necessary: Examples of the types of professional and employment-related information Journey Enterprises may collect includes information about professional status and affiliations, employment history, and employment status.
We do not collect biometric or education information that is maintained by an educational institution or party acting on an educational institution’s behalf. We also do not collect inferences about consumers, although as described below, may we internally create inferences based on the information that we do collect.
WHERE WE COLLECT INFORMATION ABOUT CONSUMERS.
We receive information about consumers from various sources.
Consumers: The vast majority of the information that Journey Enterprises collects comes directly or indirectly from you, about you. Information that is collected directly from you is information that you provide when you complete a form online, use a chat feature, or speak to us on the phone. We may also collect information indirectly about you when you interact with our website, through the use of cookies and other tracking technologies.
Related Consumers: We may collect information about you from someone you know. For instance, if you are given a gift or are a business associate, we may be given information about you in order to complete the formation.
Service Providers: We may collect information about you from our Service Providers. As used in this Privacy Policy, Service Providers means entities that Journey Enterprises has contracted with to provide us with products to help fulfill our business needs.
Professionals: We may collect information about you from the independent professionals with whom you may inquire or purchase our products.
Business Partners and Affiliates: We may collect information about you from our business partners and affiliates. An example of the type of information that we may receive from business partners and affiliates is information about the product you purchased from them after you indicated an interest in any product that Journey Enterprises presented to you.
Publicly/Commercially Available Information: We may collect information related to you from publicly available sources of information, including government records and commercially available sources of consumer information.
Unrelated Parties: We may receive information related to you from people and entities with whom Journey Enterprises does not have a direct relationship. An example of the type of information that we may receive from unrelated third parties is documents that we receive on your behalf in our role as your Registered Agent.
HOW WE USE THE INFORMATION WE COLLECT ABOUT CONSUMERS.
Journey Enterprises uses the information that it has collected about you, for the purposes listed below or a combination thereof. If, in the future, Journey Enterprises wishes to use information about you in a manner that is not consistent with the purposes outlined below, we will seek your consent prior to the expanded use if and where we are legally required to do so.
Products: Journey Enterprises collects information for the purpose of providing and selling products. We may also use information to respond to inquiries from potential customers who are interested in learning more about our products.
Security: Journey Enterprises collects information for the purpose of ensuring that we maintain appropriate security over computer networks and our physical facilities. We may also collect information for the purposes of detecting fraud or other suspicious activities.
Meeting Legal & Financial Requirements: Journey Enterprises collects information in order to meet our legal and financial obligations. These obligations may include satisfying banking and credit card requirements and subpoenas.
Marketing: Journey Enterprises collects information for use in marketing to current and prospective customers.
Product Development: Journey Enterprises collects information for use in improving our existing products and developing new products.
Analytics: Journey Enterprises collects information for use in performing various types of analytics. For example, Journey Enterprises uses information to analyze how visitors interact with our website, where visitors to our website arrive from and exit to, and gaining insights into the types of consumers that may be interested in our products and products. We may also use information to develop inferences from the information we collect regarding consumer preferences, characteristics, predispositions, behaviors, and attitudes.
Operational Purposes: Journey Enterprises collects information for use for our operational purposes, and the operational purposes of our service providers and business partners. For instance, Journey Enterprises may use information for maintaining our website and other infrastructure, training and quality assurance, for conducting surveys or sweepstakes, to promote our brand, and to use in connection with our relationships with service providers and business partners.
Sharing with Business Partners: Journey Enterprises collects information in order to provide business partners’ information in connection with consumers who have either expressed interest in hearing from the business partner or who have purchased a bundled product through Journey Enterprises.
Financial Reporting: Journey Enterprises collects information for use in various types of financial reporting and other similar internal uses. Examples of the types of financial reporting that Journey Enterprises may use consumer information in connection with are internal budgets and projections, calculation of compensation, and reporting to investors.
Business Transfers: If Journey Enterprises undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including information related to consumers in connection with the transaction or in contemplation of the transaction (such as conducting due diligence). If such an event occurs, your information may be treated like any other Journey Enterprises asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy. In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
In addition to the purposes listed above, Journey Enterprises may also use de-identified or aggregate data that is not capable of being linked to any individual consumer for additional purposes not listed above.
HOW WE SHARE CONSUMER INFORMATION AND WHO WE SHARE IT WITH
At times, under limited circumstances, Journey Enterprises shares consumer information with third parties. Journey Enterprises may share information about consumers with:
Service Providers: Journey Enterprises may share information about consumers with Service Providers who assist us with completing the business purposes. These companies are not authorized to use the information we share with them for any other purpose other than providing products to Journey Enterprises or to you.
Professionals (including Attorneys and other Professionals): Journey Enterprises may share consumer information with the independent professionals that are necessary in the sale and delivery process of our products.
Business Partners and Affiliates: Journey Enterprises may share information with business partners and affiliates in limited circumstances.
Related Consumers: In limited circumstances, we may provide information about you to someone you know. For instance, we may provide information connected to your account with Journey Enterprises to your authorized contacts.
Government Entities: Journey Enterprises may share information about consumers with government entities in order to fulfill the products purchased by our customers.
Public Postings: Journey Enterprises may publicly share information about consumers, such as by displaying the information on our website or having the information published in publicly available media, in a limited number of circumstances.
We may display personal testimonials of satisfied customers received through email surveys on our website or other marketing. If you wish to update or delete your testimonial, you can contact us at info@journeyenterprises.net.
When consumers leave us reviews either on the Journey Enterprises website, or on other publicly available websites, we may display these customer reviews on the Keto 1 Pro website. If you provide a review that we display and wish to update or delete it, you can also contact us info@journeyenterprises.net. We will delete your review at your request or if, at our discretion, we choose not to update your review as requested.
When we collect publicly available information, we may share that information on our website.
Our website includes areas where users may interact with each other, including a question and answer section. Any information that is provided in these areas of our website may be publicly available. You should use caution when deciding whether to disclose your Personal Information in these areas of the site. To request removal of your information from our community forums, contact us at info@journeyenterprises.net. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
Required by Law: Journey Enterprises may disclose consumer information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
Related Parties: Journey Enterprises may disclose consumer information with businesses controlling, controlled by, or under common control with Journey Enterprises. If Journey Enterprises is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer consumer data in connection with the associated transactions.
In addition to the circumstances listed above, Journey Enterprises may also share de-identified or aggregate data that is not capable of being linked to any individual consumer with additional entities not listed above.
HOW Journey Enterprises USES COOKIES AND SIMILAR TECHNOLOGIES.
This section expands on how Journey Enterprises uses internet technologies, such as cookies, to collect information about consumers.
Cookies. Journey Enterprises and its partners may use the standard cookie feature of major browser applications and third-party service providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies and tracking codes, that allow Journey Enterprises to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access our website, about his or her visit to the website or use of other plug-ins exchanging information with Journey Enterprises. We also use similar technologies, such as JavaScripts or eTags, to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory.
You may also control which cookies are placed on your browser when you visit Journey Enterprises website through our cookie preference center. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such order forms, will be limited.
THIRD PARTY LINKS
Third-Party Websites. Journey Enterprises may maintain links to other websites and other websites may maintain links to Journey Enterprises websites. This Privacy Policy applies only to http://www.shop.limitlessx.com and not to other websites accessible from Journey Enterprises or that you use to access Journey Enterprises, each of which may have privacy policies materially different from this Privacy Policy. If you visit other websites, Journey Enterprises is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non- Journey Enterprises websites to confirm that you understand and agree with them.
Social Media Widgets. Our website includes social media features, such as the Facebook “like” button and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
HOW YOU CAN CONTROL THE INFORMATION Journey Enterprises MAY HAVE ABOUT YOU
This Privacy Policy applies to consumers worldwide, including individuals who have purchased from Journey Enterprises or who believe that information about them may have been provided to us by a third party. Depending on where you reside, you may have additional rights beyond what is described in this section. If you are a resident of California, please review the sections “Information for California Residents” for more information about your rights.
Upon a verified request, and subject to the privacy interests of others and technical limitations, Journey Enterprises will provide you with information about whether we hold any information related to you. At Journey Enterprises sole discretion, unless otherwise required by law, we may in some instances correct or delete information upon a verified request.
If you would like to submit a request about your data, you can contact us via email at info@journeyenterprises.net
OPTING OUT OF EMAIL
We send promotional emails and newsletters from time to time to consumers who have provided us with their email address or whose email addresses we have obtained through other sources. You can opt-out of promotional communications by using the “Unsubscribe” link and following the unsubscribe instructions in an email you receive from us or by emailing us at info@journetenterprises.net. We may also send service-related or transactional communications, which are not promotional. Generally, you may not opt-out of these communications.
OPTING OUT OF SMS/TEXT MESSAGES
If you wish to stop receiving SMS or text messages from Journey Enterprises you can let us know by replying STOP to any SMS/text that you receive from us. You may also let us know by emailing us.
DATA RETENTION
At minimum, we will retain your information for as long as needed to provide you products, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Journey Enterprises may maintain some or all of this data in its archives even after it has been removed from the Site.
INFORMATION PROCESSED ON BEHALF OF THIRD PARTIES
In some instances, Journey Enterprises may process Personal Information on behalf of third party affiliates. Journey Enterprises acknowledges that in these instances, you have the right to access your Personal Information. Where Journey Enterprises has no direct relationship with the individuals whose Personal Information it processes, individuals seeking access, or seeking to correct, amend, or delete inaccurate data, should direct their inquiry to the third party affiliate (the data controller).
HOW SECURE IS THE PERSONAL INFORMATION WE COLLECT?
Journey Enterprises strives to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and Personal Information are transmitted by secure servers (TLS). Documents are delivered to you via UPS or similar delivery products, the United States Postal Service, or electronically, including through online storage platforms or email. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from our website or through the use of our products, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING OUR WEBSITE AND OUR PRODUCTS. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.
IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED PLEASE CONTACT US IMMEDIATELY.
INFORMATION FOR CALIFORNIA RESIDENTS
If you are a resident of California, this section provides information regarding your rights, and Journey Enterprises responsibilities, regarding your Personal Information.
California law allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ Personal Information give consumers access to certain information. This includes the specific pieces and categories of Personal Information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared.
California residents also have the right to submit a request for deletion of information under certain circumstances. This is not an absolute right and, in some circumstances, Journey Enterprises may decline to delete the information, such as when Journey Enterprises has an on-going business relationship with you, when we have a continued need to use the information for purposes outlined in this Privacy Policy, or when we are legally required to retain the information.
Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of products unless those differences are related to your information.
SELLING OF PERSONAL INFORMATION
Journey Enterprises does not sell Personal Information to third parties and will not sell Personal Information. If, in the future, Journey Enterprises does decide to sell Personal Information, any Personal Information collected prior to updating this Privacy Policy will be treated as if a valid request to opt-out from third party sales had been submitted by the consumer that the information relates to.
CHANGES TO THIS POLICY
We may update this privacy policy to reflect changes to our information practices. If we make any material changes, a notice will be posted on this page along with the updated Privacy Policy prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices.
If you have any questions regarding our Privacy Policy, please contact us by submitting your question online via email.
TERMS OF USE
Thank you for visiting this website Keto One Pro, which we refer to as the “Site”. The Site is owned and operated by Journey Enterprises, Inc. and its family of brands. These Terms of Use and our Privacy Policy, which may be amended from time to time, as well as any other rules or restrictions posted on the Site, apply to you whenever you view, access or otherwise use the Site.
Your use of the Site constitutes your unconditional agreement to follow and be bound by these Terms of Use. If you do not agree to (or cannot comply with) any of these Terms of Use, do not use this Site. Even if you “bookmark” a particular portion of this Site and thereby bypass these Terms of Use, your use of this Site still binds you to these terms. We reserve the right to update or modify these Terms of Use at any time without prior notice. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by the Terms of Use as changed.
For this reason, we encourage you to review the Terms of Use and all other policies whenever you use the Site. Any unauthorized, improper and/or illegal use of the Site or any contents available therein, will result in the termination of your license to use the Site. The Site is primarily intended for and directed to residents of the United States and all information, advertising and claims contained on the Site are valid in and applicable only to the United States.
Site visitors outside of the United States who choose to access the Site and use its contents in any manner are responsible for compliance within their own legal jurisdictions. Journey Enterprises shall remain free of any liability connected to international visitors using this Site and/or any information contained therein. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older.
SITE USE AND CONTENT
Limited License to Use Site. All materials on this Site—including, for example, all of the images, photographs, illustrations, text, product descriptions, formats, logos, designs, icons, programs, and video or audio clips (collectively, the “Contents”)— are the property ofJourney Enterprises and intended solely for your personal, non-commercial use. Journey Enterprises retains all rights to copyrighted materials, trademarks, brand names, product formulas, logos, labels and packaging available and displayed on the Site.
You are granted a limited, non-exclusive and revocable license to access and make personal use of this Site. This license does not include any resale or commercial use of the Site or Contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or Contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Journey Enterprises.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ours or our affiliates without our express written consent. You may not use any meta tags, meta names or any other “hidden text” utilizing the name or trademarks of Journey Enterprises or our affiliates without the express written consent of Journey Enterprises. Any unauthorized, improper and/or illegal use of the Site or any Contents will result in the termination of your license to use the Site and potentially other legal or administrative action.
Copyright Protection. All Content appearing on the Site, including the site design, graphics, logos, icons, photographs, images, and audio and video clips, as well as the selection, assembly and arrangement thereof, and all software are the property of Journey Enterprises and are protected by U. S. and international copyright laws. All other copyrighted materials are the property of their respective owners. The Content on the Site may be used by you as an educational or information resource. Any other use, including downloading, uploading, copying, reproducing, modifying, distributing, transmitting, republishing, displaying, creating derivative works of, or performance of the Content is strictly prohibited. You may not provide links to images or text on our Site for commercial purposes without our express written consent. Upon request that you remove any link to the Site, you must immediately remove such link.
If you wish to obtain permission to reprint or reproduce any materials appearing on our Site, or use a link to our Site for commercial purposes, you may contact us at info@journeyenterprises.net. We reserve the right, in our sole discretion, to condition or refuse to consent to the use of any or all of the Content at any time and in any manner. All rights not expressly granted herein are reserved.
Trademarks. Unless otherwise specified, “Keto One Pro,” “Keto 1 Pro” and the Keto 1 Pro logo, all product names, slogans and other logos are trademarks, or trade names (“Marks”) of Journey Enterprises, Inc. All other Marks are the property of their respective owners. The use of any of our Marks without our express written consent is strictly prohibited. Your access to this web site should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any Marks appearing on the web site without the prior written consent of Journey Enterprises or the third party that owns the Mark.
Product Descriptions. Journey Enterprises attempts to provide accurate and updated information with respect to the Journey Enterprises products described on the Site, however, we make no guarantee that the product descriptions and information on the Site are complete, accurate, timely or free from error.
Medical Information. The Site contains information about the Journey Enterprises products, and various health conditions. However, this information is meant for informational purposes only and is not meant to act as a substitute for advice provided by a physician or other qualified healthcare professional. Such content does not cover all possible uses, precautions, side effects and interactions, and should not be construed to indicate that any product is safe for you. Proper treatment of any condition depends on a variety of personal health factors, and can best be assessed by a physician.
Third Party Websites and Links. We may provide links to external, third party websites on the Site. Such links are provided merely as a convenience to you and do not in any way constitute or imply our endorsement, or recommendation of the third party, its information, products or services. Similarly, this Site may be accessible from third party links over which we have no control. Access to or from such websites are strictly at your own risk and subject to the terms of those websites. We recommend that you review the terms and policies applicable to those websites prior to your use. We make no warranties or representations of any kind as to the accuracy or completeness of any information contained in such websites and shall have no liability for any damages or injuries of any kind arising from such content or information. We reserve the right to add, change or remove any link at any time.
PRIVACY POLICY
In addition to these Terms of Use, your use of the Site is also governed by our Privacy Policy. Our Privacy Policy contains additional terms relating to our potential collection, use and disclosure of your personal information. Please review our Privacy Policy. .
SITE SECURITY AND PROHIBITED ACTIONS
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,
(1) accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
(2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
(3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming” or “crashing;”
(4) sending unsolicited email, including promotions and/or advertising of products or services; or
(5) forging any TCP/IP packet header or any part of the header information in any email. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
You agree not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from us on this Site and other than generally available third party web browsers (e. g., Netscape Navigator or Microsoft Explorer).
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
NEITHER Journey Enterprises NOR ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS MAKES ANY WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY THAT CONTENT OR INFORMATION ON THE SITE IS ACCURATE OR RELIABLE, AS TO THE QUALITY OF ANY PRODUCTS DESCRIBED ON THE SITE, OR THAT THE SITE WILL BE ERROR FREE OR UNINTERRUPTED. ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. ALL MEDICAL CONTENT PROVIDED IN ANY AREA OF THIS SITE, IS FOR EDUCATIONAL PURPOSES ONLY. IT IS NOT INTENDED, AND SHOULD NOT BE USED, AS A SUBSTITUTE FOR THE DIAGNOSIS, TREATMENT AND ADVICE OF A PHYSICIAN. IT DOES NOT COVER ALL POSSIBLE USES, PRECAUTIONS, SIDE EFFECTS AND INTERACTIONS. IT MAY NOT CONTAIN ALL INFORMATION THAT IS APPLICABLE TO YOUR PERSONAL CIRCUMSTANCES. YOU ACKNOWLEDGE BY YOUR USE OF THIS SITE THAT 1 AND ITS AFFILIATES AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE, DAMAGE OR LOSS RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THIS SITE. YOUR USE OF THIS SITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE SITE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 1, OR ANY OF ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, BE LIABLE TO ANY PERSON FOR ANY GENERAL, DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENTED, LOSS OF PROFITS OR REVENUES OR COSTS OF REPLACEMENT GOODS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEB SITE OR ANY HYPERLINKED SITE, EVEN IF Journey Enterprises HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, IN SUCH STATES OUR LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Journey Enterprises, its affiliates, and their respective officers, directors, employees, agents, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys’ fee, resulting from any violation by you of these Terms of Use.
GOVERNING LAW
This Terms of Use and your use of this Site shall be governed by the laws of Canada without regard to its conflicts of laws principles. Any legal action or proceeding related to this Site shall be brought exclusively in a federal or provincial court of competent jurisdiction sitting in Quebec, Canada.
MISCELLANEOUS
If any provision of these Terms of Use is held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions. Journey Enterprises reserves the right to alter or delete materials from this Site at any time and at its own discretion.
30 DAY MONEY-BACK GUARANTEE
We want you to be fully satisfied with every item that you purchase from Journey Enterprises or from an Authorized Journey Enterprises Retailer.
Journey Enterprises guarantees satisfaction. If you are not satisfied for any reason, you may hereby request a full refund, processed to the original form of payment, as long as your request is within 30 days from the order date. If your order has already been shipped, we will offer a full refund of the purchase price minus a 20% restocking fee. You will be responsible for all shipping charges to return the goods after issuance of the refund or simply return to sender if the package is unopened.
If more than 30 days has passed since your order date, or in the event of any other extraordinary circumstances, our customer support team may at its sole discretion work with you to figure out a resolution and explore what options may be available.
We reserve the right to verify customer information and to deny Guarantee requests in our sole discretion if we determine that a customer is abusing the Guarantee policy or has engaged in fraud.
Please allow 14 business days for a refund to be issued and credited to your account. If it has been longer than two weeks, please contact us so our customer support team can assist.
Cash Refunds: No cash refunds will be issued.
Exchanges: If the customer returns non-opened product, an exchange will be offered based on the amount paid (as shown on the sales receipt, packing slip or electronic receipt).
No returns or exchanges will be processed or issued without the proper packing slip, hardcopy of the electronic receipt or other verifiable documentation unless verifiable by our internal software system.
Note: The exchanged product is to be the same retail price as that of the returned product. If the exchanged item is a higher price than the returned item, the customer will then be required to pay the balance due.
Credit Card: Credits will be issued to the original charge account when the product is returned within 30 days from the order date as outlined above. Cash refunds will not be given. In the case of a lost, stolen, or closed credit card, the customer must provide a letter (on letterhead) from their credit card company that states the account was closed in good faith.
Check Refunds: If you paid by check, with a valid sales receipt, we will offer a check refund within 15 days after your purchase.
Mis-ships: If determined that Journey Enterprises mis-shipped a product, the shipping charge will be refunded if the customer requests a credit refund but not on exchanges.
PayPal: PayPal returns must be mailed back to the Distribution Center address on the packing slip for refund/exchange.
DAMAGED/DEFECTIVE ITEMS
If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at info@journeyenterprises.net. Please supply the representative with your order number and item number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. Journey Enterprises will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.
RETURNING AN ITEM BY MAIL
The packing slip in your package will contain detailed instructions for returning an item. Here are the basic steps:
Please refer to your packing slip for return information.
Pack the item securely in the original package, if possible.
Enclose the bottom portion of the original packing list with the item. Be sure to keep the top portion of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
All products must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to the address supplied to you by a representative.
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse..
